Shaker Service
Care for Your Shaker — Optimize Your Cultures!
Biological shakers are fundamental to cell culture applications and must be able to run continuously for several years. Relatively small, short-term deviations in the shaker operation can have a significant impact on cultivation results, which can negatively affect the yield and / or cell expression.
Eppendorf's Shaker Performance Plans ensure consistent, reliable shaker performance in accordance with manufacturer specifications.
Shaker Performance Plans include a selection of preventive maintenance protocols to test and validate stable incubator performance. Our installation qualification (IQ) and operational qualification (OQ) certification services support the requirements of your quality management and give you reliable confirmation that your biological shaker is working correctly and in accordance with the manufacturer's specifications.
Preventive Maintenance
Global Biological Shaker Service Agreements from cost-efficient to all-inclusive care packages for easier service process, maximized uptime, and peace of mind!
Read more
Read less
Our new comprehensive service agreements
- "AdvancedCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; 20 % discount on parts, labor and travel; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
- "PremiumCare" includes a full annual preventive maintenance service program for assured instrument reliability and uptime; unlimited travel, spare parts and labor on repairs included in the agreement; 10 % discount on additional services (e.g. IQ/OQ) during the agreement period
Read more
Read less
Our preventive maintenance only services
- "Preventive Maintenance" includes all preventive maintenance services to keep the instrument in accordance with the manufacturer specifications
Read more
Read less
Calibration Services
Read more
Read less
Qualification Services
Read more
Read less
Biological Shaker Service Agreements
| Service Agreement Ordering Information | AdvancedCare For assured instrument reliability and uptime | PremiumCare For assured instrument reliability, uptime and financial plannability |
| Open Air Shaker | ||
| Shaker with Heating | ||
| Shaker with Heating & Cooling | ||
| Shaker S44i | ||
| Includes: | ||
| Full preventive maintenance | 1/year | 1/year |
| Software update (during annual maintenance, if applicable) | ||
| Priority Support* | ||
| Discount on parts, labor, travel | 20 % | included |
| Parts, labor & travel included | - | |
| Discount on additional services (e.g. IQ/OQ) | 10 % | 10 % |
Read more
Read less
Info: Our service offers may differ by country. Please contact your local service representative for more information.
*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization
Read more
Read less
Biological Shaker Preventive Maintenance Services
| Preventive Maintenance Services Ordering Information | Preventive Maintenance |
| Open Air Shaker | |
| Shaker with Heating | |
| Shaker with Heating/Cooling | |
| Shaker S44i | |
| External Checks and Maintenance | |
| Check installation environment | |
| Check electrical/gas* supply and fittings | |
| Check condition/operation of any door/lid open sensors | |
| Check security of doors/lids, handles, door struts* and hinges | |
| Internal Equipment and Fittings | |
| Check security of shaker mechanism; lubricate non-sealed bearings, as appropriate* | |
| Check shaker drive motor, and circulation fan* | |
| Check condition of shaker drive belt; adjust belt tension as necessary | |
| Clean and check condenser* | |
| Validation and Metrology | |
| Validation and adjustment of operating parameters to within Eppendorf specifications | |
| Documentation | |
| Check List provided | |
| Dated service sticker to confirm Eppendorf service |
Read more
Read less
Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.
Info: Our service offers may differ by country. Please contact your local service representative for more information.
Read more
Read less